Troubleshooting

Keyboard and Sharing Issues

• "Content Not Supported" Error
• Unable to Save Content to My Device
• Unable to Send Text and Image Together
• Android: Keyboard Is Not Working
• Unable to Find My Boards Keyboard

Account Access and Sign-Up Errors

• "Email Already in Use" Sign-Up Error
• Password Reset Link Never Arrived

Board Access and Content Sync

• Board Missing After Joining via Link
• Missing Content or Content Updates
• Cannot Copy Content from a Shared Board
• Spinning or Slow Connection
• Recovering Deleted Content or Boards

Subscription and App Updates

• Not Seeing All New Features
• Paid Plan Showing Free Access
• Error Starting Free Trial or Upgrade

General Support

• Report a Technical Issue