The fastest path to a fix is the Help Center. Search your issue — most answers are already there.
Need a real human? Type "Talk to a human" in the Help Center search bar, then tap Contact Support to start a live chat. Someone's ready.
1. Go to this link: https://support.boards.so/hc/en-us and tap the Chat bubble
2. Or from your phone : Tap Account → Help Center and tap the Chat bubble
3. From your desktop : Click on your name (top corner) → Help & Resources and tap the Chat bubble
Still stuck? Submit a ticket.
If live chat isn't available or you'd prefer to write it out, submit a support request here:
Contact Support → https://support.boards.so/hc/en-us
Help us fix it fast
The more detail you give us, the faster we resolve it. Before you reach out, grab these three things:
1. Your device Your phone model and OS version. For example: iPhone 15, iOS 17.5 — or Samsung Galaxy S23, Android 14.
2. What happened Walk us through it step by step. What were you doing when the issue occurred? For example: "I tapped Activate on a Shared Board and the app closed." The more specific, the better.
3. A screenshot or screen recording This is the single fastest way to get to a resolution. If you can capture it, attach it. Our team can see exactly what you're seeing — no back and forth.
What happens next?
Once your ticket is in, our support team will follow up directly. For live chat, you'll be connected right away.
We're here. Let's get it fixed.