Boards offers two different trial experiences, and they work very differently. Only the Store Trial involves auto-renewal and a potential charge.
1. Store Trial
After you sign up and complete a quick setup questionnaire, you'll see an upgrade pop-up offering you the option to start a 14-day trial.
If you select a paid plan, you start a 14-day free trial through your subscription platform.
🚨 Important — auto-renewal: This trial automatically converts to a paid subscription after 14 days, and you will be charged unless you cancel through your subscription platform (App Store, Google Play, or Paddle) before the trial ends.
If you've already used a trial, selecting a paid plan will charge you immediately instead of starting another trial.
2. Complimentary Access for 14 days
If you close the upgrade pop-up without selecting a paid plan, you receive 14 days of complimentary access to explore all premium features. A countdown banner at the top of your screen shows how much time you have left.
This experience is different from the Store Trial:
- No action is required.
- No credit card or payment details are required.
- There is nothing to cancel.
- You will not be automatically charged.
At the end of the 14 days, your account moves to the Free Plan if you choose not to upgrade.
Where to Find Your Subscription Details
Your subscription details live in two places. The Boards app shows your plan, and your subscription platform shows your price and renewal date.
In the Boards App: Your Plan and Billing Cycle
- Open Boards and go to Profile.
- Tap the arrow in the Subscription section.
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Here you'll see:
- Your current plan: Free or the name of your paid plan.
- Your billing cycle: Monthly or annual (if you have a paid subscription).
If you're on the In-App Trial, you can also check the countdown banner at the top of your screen to see how many days you have left.
On Your Subscription Platform: Your Price and Renewal Date
To check the price you're paying or your renewal date, or to cancel, unsubscribe, or turn off auto-renew, go to the platform where you purchased your subscription.
Apple App Store (iPhone)
- Open Settings on your iPhone.
- Tap your name at the top.
- Tap Subscriptions.
- Tap Boards to see your price and renewal date, or to cancel.
Google Play Store (Android)
- Open the Google Play Store app.
- Tap your profile icon in the top-right corner.
- Tap Payments & subscriptions, then Subscriptions.
- Tap Boards to see your price and renewal date, or to cancel.
Paddle (Desktop)
- Find your Paddle receipt email from your Boards purchase.
- Click the subscription management link in the email.
- From there, you can view your price and renewal date, or cancel.
Good to know:
- If you're on the Store Trial, cancel here before the 14 days end to avoid being charged.
- If you're on the In-App Trial, you won't find Boards listed on any subscription platform, because there's nothing to cancel.
- If you can't find Boards in your App Store or Google Play subscriptions, check that you're signed in with the same Apple ID or Google account you used when you subscribed.
How to Cancel, Unsubscribe, or Turn Off Auto-Renew
Want to stop being billed? Deleting the Boards app does not cancel your subscription. To unsubscribe or turn off auto-renew, cancel through the platform where you subscribed (App Store, Google Play, or Paddle) using the steps above. Once cancelled, you won't be charged again, and you'll keep premium access until the end of your current billing period or trial. You can see more details here.
Important Note on Trial Eligibility ⚠️
At Boards, we want everyone to experience the full power of our premium features. To keep things fair and transparent, please keep the following trial policy in mind:
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One trial per account, in most cases: If you have already had a Boards trial, the standard upgrade screen does not offer another one and a paid plan is charged right away. There are two exceptions: some special campaigns include their own trial, and on the App Store, Apple decides at checkout whether a free trial applies, so you may still see a trial offer.
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Previous Trials: If you have previously used a Boards trial, the standard upgrade screen does not offer a second one, whichever type of trial it was or which plan it was for. For example, if you've already had the In-App Trial, selecting a paid plan later will not start a new 14-day trial there. The exceptions are the same as above: special campaigns and the App Store.
- Immediate Charging: If you don't see a trial option and instead see a price to pay right away on the web or Google Play, our records usually show a previous trial on your account. On the App Store, Apple decides at checkout whether a free trial applies.
We recommend reviewing our plan features in the Subscription & Plan Management section before upgrading to ensure you've chosen the best fit for your business needs!