Don't worry if you requested a password reset but haven't seen the email yet! We can help you troubleshoot this issue and get you back into your account.
Troubleshooting Steps
If you requested a password reset and the link has not appeared in your inbox, please follow these steps:
- Check Your Spam/Junk Folder: First, look in your Spam or Junk folder. Sometimes automated emails are mistakenly filtered there.
- Verify Email Address: Double-check that you entered the correct email address associated with your Boards account when requesting the reset.
-
Check for Email Blockers: If the email is not in your spam folder, you might have an email blocker active. Please contact your email provider (like Gmail, Outlook, Yahoo, etc.) and ensure that the following email address is not blocked or marked as spam:
noreply@bliss-creator.firebaseapp.com
If you have tried all the steps above and still have not received your password reset link after a few minutes, please contact our support team for assistance.