Permanently Delete Your Boards Account

You can delete your account yourself in the Boards app on iPhone and Android: tap Profile, tap the 3 dots (...) at the top right, tap Delete account, and confirm. On desktop this isn't available, so contact Support. Deletion is permanent: your account and all its content cannot be recovered, and it does not cancel your subscription, so cancel it separately on the platform where you bought it.

Crucial Notes Before Deleting

Before proceeding, please read these two important warnings:

1. Content Loss is Permanent: Please note that if you delete your Boards account, it cannot be recovered and all content inside will be permanently lost. This includes all Content Pieces, Personal Boards, and any content you may own within Shared Boards.
2. Deletion Does NOT Cancel Subscription: Deleting your account does not automatically cancel any active paid subscription you may have. You must cancel your subscription separately through the Subscription Platform (App Store, Play Store, or Paddle) to prevent future charges.

Step-by-Step Deletion Guide

On iPhone or Android, follow these steps to delete your account from within the Boards app:

1. Enter your Profile Settings: Tap the Profile tab in the Boards app.
2. Access Options: Tap the 3 dots (...) icon located at the top right of the screen.
3. Initiate Deletion: Tap Delete account.
4. Confirm Action: You will be prompted to confirm your action twice to ensure you understand the permanent nature of the deletion.
   
   If you simply would like to cancel your subscription, please refer to this article.

On Desktop

You can't delete your account yourself on desktop. Contact Support with the email address of your account and we will assist you.

Need Help? If you encounter any difficulties or are unable to delete your account, please contact our support team for assistance.